Kenneth Cole Contact Information

  • (800) 536-2653

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Currently you can call only US numbers.

Headquarters Address:

KCP Productions, Inc.
603 West 50th Street
New York, New York 10019-9998
United States

Social Networks:

Summary of Kenneth Cole Customer Service Calls

40 TOTAL CALLS
80% SUCCESSFUL CONNECTIONS
03:17 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Kenneth Cole to Ask about:

Request for Information:

  • “How to repair my briefcase”
  • “Mens jean question”

Shipping and Delivery:

  • “I need to know how you shipped your items by mail or ups”

Other:

  • “Defected goods”
  • “Pay twice for one order”
  • “I can not get an answer when I call the support line. Im calling in regards to a piece I need to fix my watch.”

Kenneth Cole Rating Stats

1.8 out of 5 stars
based on 14 reviews
See all 42 reviews reviews

Rating stats

  1. 8 reviews
  2. 3 reviews
  3. 1 review
  4. 1 review
  5. 1 review

Rating trend

About Kenneth Cole

Top 5 Kenneth Cole Services

Shipping Service

Top 5 Kenneth Cole Products

Shoes, Handbag, Watch, Wallet, Reaction Underwear

Top 5 Dislikes about Kenneth Cole

Refund policy and customer service support, Product and the service, Product and the customer service, Customer care attitude over email and the quality of product

Summary

Kenneth Cole Productions, Inc is a famous American fashion house. It was established 20 years ago by Kenneth Cole and located in New York, NY. The company offers a great collection of shoes such as oxfords, loafers, sport, boots, sandals and other. One can also find different shoe care products. The company offers a lager selection of accessories like bags, wallets, cufflinks, jewelry, watches, belts, sunglasses, scarves, hats and more other. Customers can choose any clothing they are looking for: underwear, shirts, socks, dress shirts, outerwear, tees, knits, jackets, sweaters, pants etc. The company has more than 90 retail stores around the world. Kenneth Cole sells goods in about 5500 department stores of the United States and via specialized company stores and its web site. Kenneth Cole is an international retailer, offering its collections outside the United States.

Kenneth Cole reviews and complaints

Kenneth Cole is ranked 5 out of 183 in Fashion category

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Kenneth Cole Stats

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