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Summary of Kenneth Cole Customer Service Calls

30 TOTAL CALLS
73% SUCCESSFUL CONNECTIONS
03:32 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Kenneth Cole to Ask about:

Request for Information:

  • “Mens jean question”
  • “How to repair my briefcase”

Other:

  • “Pay twice for one order”
  • “I can not get an answer when I call the support line. Im calling in regards to a piece I need to fix my watch.”
  • “The pin fell out of the watch as soon as I put it on”

About Kenneth Cole

Top 5 Kenneth Cole Services

Shipping Service

Top 5 Kenneth Cole Products

Shoes, Watch, Handbag, Wallet, Suitcase

Top 5 Dislikes about Kenneth Cole

Refund policy and customer service support, Customer care attitude over email and the quality of product

Summary

Kenneth Cole Productions, Inc is a famous American fashion house. It was established 20 years ago by Kenneth Cole and located in New York, NY. The company offers a great collection of shoes such as oxfords, loafers, sport, boots, sandals and other. One can also find different shoe care products. The company offers a lager selection of accessories like bags, wallets, cufflinks, jewelry, watches, belts, sunglasses, scarves, hats and more other. Customers can choose any clothing they are looking for: underwear, shirts, socks, dress shirts, outerwear, tees, knits, jackets, sweaters, pants etc. The company has more than 90 retail stores around the world. Kenneth Cole sells goods in about 5500 department stores of the United States and via specialized company stores and its web site. Kenneth Cole is an international retailer, offering its collections outside the United States.

Kenneth Cole reviews and complaints

Kenneth Cole is ranked 4 out of 15 in Fashion category

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