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Bought a Kenneth Cole purse about 6 months ago already handle frayed and broke off of purse...also inside zipper broke....a purse should last more than 6 months!!! Will NEVER buy their product again....for a few extra dollars I can get a bag that will last......... It...
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#1160745
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Say “NO” to Kenneth Cole. They STEAL money from customers and have the most horrible customer service. I have had a horrible experience with them recently. First they sent me incorrect item, then for the exchange they charged me twice for same item. Now they are...
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1.4
I didn't like
  • Refund policy and customer service support
#1156948
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Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
WORST PRODUCTS....INFACT SPURIOUS MATERIAL USED..... NO COMPARISON WITH MK OR WITH COACH...KENNETHCOLE REACTION ....A BIG NO TO KENNETHCOLE REACTION... THE COMPANY HAS NO ANSWER.....THEY SAY GET IT REPAIR FROM A REPUTED SHOP........... ASTONISHED....... If the company...
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1.0
Point Edward, Ontario
I didn't like
  • Customer care attitude over email and the quality of product
#1105154
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Kenneth Cole - Boots Split

Kenneth Cole
#1162744
My wife purchased K Cole black boots 2 year ago and all the tops of boot (13") have split all over. They have hardly been worn as the soles and heels are still clean. The number inside the boot is Reaction LR 00675. We are not asking for a refund. My wife is just so disappointed in her purchase and she wanted me to inform you.
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Kenneth Cole - First buying experience and was a bad one.

Kenneth Cole
#1135148
3.8
Details
I bought a belt and a Jacket from the store of the brand in Mumbai, India but after few day the colour of belt and quality has gone to worse. Although the jacket quality is same and quite satisfying. I need a replacement of belt or refund of my money. I hope you don't want to loose trust in customers in India, so please respond me as soon as possible. Thank you.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
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Value for money
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Kenneth Cole - Case cracked at the wheel on first use

Kenneth Cole
#1107625
I took it off the airline luggage carousel and the entire corner above the wheel was crackefy
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Kenneth Cole - Never again!!

Kenneth Cole
#1083993
I've had my Kenneth cole bag less than 6 months and it looks like something you would get at the goodwill. The closing button fell off within days, the sides are collapsed and now the straps are starting to fray. I know I didn't buy one of your mega expensive bags, but that doesn't mean I don't deserve good quality. I will NEVER buy kenneth cole again.
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On 9/30/16 I ordered a pair of shoes through Amazon and they were "Kenneth Cole". I tried the shoes on and they were too small. I sent the shoes back on October 12, 2016. It is now November 28, 2016 and I have yet to receive my refund. The refund is for $81.14 and that...
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#963076
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This shoe I was excited about it stated Leather driver i worn it one time and the plastic in the front is completely ruined and I bought 3 different colors. Each pair of the shoes rip in the front which makes the shoes look like ***!! Kenneth cole should reimburse me !!
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Anonymous
Todd Bootz

I have a pair that I just bought and they are doing the same thing! These were 90.00 shoes and this is unacceptable! I look like an *** wearing these. I guess I wasted my m...

1.9
#902582
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Kenneth Cole Watch not just a year old - belt fruited off
Kenneth Cole Watch not just a year old - belt fruited off
I have purchased kenneth cole watch IKC2884 from snapdeal 30th Oct 2015. I had used this product for last 8 mnths..but suddenly in just 8 months its leather belt got fruited and broken..i have been using many titan and other leather strap watches since many year but...
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Anonymous
Anonymous

I would love to know what "fruited off" means. I hope you get what you want. Whatever that is.

1.0
#900229
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12 years ago my husband gave me a Kenneth Cole watch for my 50th birthday. A month later he passed away suddenly. I must say I am so excited to have my same watch. It works the same as it did the day he gave it to me....and that's after a full cycle in my watching...
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#880692
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I had the same experience. I purchased a pair of shoes and a portfolio back in September. The shoes were a perfect fit, but the portfolio was too small for my use. I didn't realize the 30 day return policy existed, so I had the actual Kenneth Cole Outlet store...
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Ekron, Kentucky
#787493
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I purchased a pair of leather loafers in October as a Christmas gift. The shoes were too big and I sent them back after Christmas for a smaller size. The shoes were sent back to me. I couldn't return them because of the 30 day return policy. It is unbelievable that...
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#773167
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Contact Kenneth Cole

Mailing Address:
KCP Productions, Inc.
603 West 50th Street
New York, NY 10019-9998
Phone:
(800) 536-2653
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I got a Kenneth Cole Reaction Black Leather Jacket from Sam's Club in Del City, OK, style 44SR2901 size M. The leather is tender as toilet paper. The jacket has several holes and tears over time by my right pocket. The other day I was reaching for my cell phone and...
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Anonymous
Anonymous

You plan to give a damaged jacket to charity. That is super thoughtful.

Anonymous
Leto

Because charities and people in need really want your torn-up coat. Way to go.

I didn't like
  • Jacket is bad
#558587
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