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I got this Kenneth Cole shoes from Macy's like 3 or 4 months ago. Within these 3 months, I have worn it hardly like 20 times and the shoes are ripped off from the front. I see in their website that they dont have any warranty as such for their product. A renowned brand...
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1.0
#1184162
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Bought a Kenneth Cole purse about 6 months ago already handle frayed and broke off of purse...also inside zipper broke....a purse should last more than 6 months!!! Will NEVER buy their product again....for a few extra dollars I can get a bag that will last......... It...
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#1160745
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Kenneth Cole - Boots Split

My wife purchased K Cole black boots 2 year ago and all the tops of boot (13") have split all over. They have hardly been worn as the soles and heels are still clean. The number inside the boot is Reaction LR 00675. We are not asking for a refund. My wife is just so disappointed in her purchase and she wanted me to inform you.
#1162744
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Say “NO” to Kenneth Cole. They STEAL money from customers and have the most horrible customer service. I have had a horrible experience with them recently. First they sent me incorrect item, then for the exchange they charged me twice for same item. Now they are...
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1.4
I didn't like
  • Refund policy and customer service support
#1156948
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Kenneth Cole - First buying experience and was a bad one.

I bought a belt and a Jacket from the store of the brand in Mumbai, India but after few day the colour of belt and quality has gone to worse. Although the jacket quality is same and quite satisfying. I need a replacement of belt or refund of my money. I hope you don't want to loose trust in customers in India, so please respond me as soon as possible. Thank you.
3.8
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1135148
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Kenneth Cole - Case cracked at the wheel on first use

I took it off the airline luggage carousel and the entire corner above the wheel was crackefy
#1107625
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Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN
WORST PRODUCTS....INFACT SPURIOUS MATERIAL USED..... NO COMPARISON WITH MK OR WITH COACH...KENNETHCOLE REACTION ....A BIG NO TO KENNETHCOLE REACTION... THE COMPANY HAS NO ANSWER.....THEY SAY GET IT REPAIR FROM A REPUTED SHOP........... ASTONISHED....... If the company...
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1.0
Point Edward, Ontario
I didn't like
  • Customer care attitude over email and the quality of product
#1105154
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Kenneth Cole - Never again!!

Kenneth Cole - Never again!!
Kenneth Cole - Never again!!
Kenneth Cole - Never again!!
Kenneth Cole - Never again!!
Kenneth Cole - Never again!!
Kenneth Cole - Never again!!
I've had my Kenneth cole bag less than 6 months and it looks like something you would get at the goodwill. The closing button fell off within days, the sides are collapsed and now the straps are starting to fray. I know I didn't buy one of your mega expensive bags, but that doesn't mean I don't deserve good quality. I will NEVER buy kenneth cole again.
#1083993
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Kenneth Cole - A year before moving to PR (2013) I bought a checking wallet. I wish I can send u a picture of it. It's in bad shape thinking that it was made with good quality material. Very disappointed.

To compare a year before bought a Tommy Hillfiffer wallet and still look brand new. Start using good material please when customers pay more for your brand. Thank you. Photo sent. Boricuabetty12@yahoo.com
#1063341
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Contact Kenneth Cole

Mailing Address:
KCP Productions, Inc.
603 West 50th Street
New York, NY 10019-9998
Phone:
(800) 536-2653
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Kenneth Cole Shipping Service Review

Ordered three pairs of shoes for my Dad's burial for my brothers and I to wear. They sent me only two pairs even though I paid for three. Called & requested for the third pair, was promised I would receive it before traveling for the burial.. Never happened & they could care less. You 've been warned.
1.0
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Location
Product or Service Quality
Staff
Website
#982704
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